Job Responsibilities

• To plan and delegate team priorities, motivate and set clear targets, and demonstrate the robustness of their performance with designated KPIs
• Making recruitment decision, conduct regular performance review and giving feedback to employees
• Achieve high levels of internal/external customer satisfaction through excellence in operational execution  
• Ensure efficient operations and monitoring of Warehouse function including the accurate goods receipts, putaway, inventory status, picking, packaging and dispatch of goods to meet customer requirements
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with internal stakeholders to answer questions or solve problems
• Document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Manage relation and coordination with all internal and external stakeholders to boost and smooth the operation
• Check updating and analyzing customer and vendor claims to identify issues and optimize the process
• Hold regular safety training meetings to ensure safety measures are met and team members have a safe work environment
• Adapt to growth and changes to our business as needed

Secondary Responsibilities

• Prepare to lead projects designed to evolve our business model
• Interface with internal stakeholders to answer questions or solve problems
• Document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Manage relation and coordination with all internal and external stakeholders to boost and smooth the operation
• Check updating and analyzing customer and vendor claims to identify issues and optimize the process
• Adapt to growth and changes to our business as needed
• To work in backup capacity mode with other team leads within warehouse functions and deputize HO ASOMx in meetings where necessary
• Participate in all internal and external audits
• To ensure the personal and professional development of team members through relevant training in cooperation with HR
• Ensure team members are aware and perform in accordance to procedures in Company Management System

Job Requirements

• Minimum Diploma with 8-10 years of relevant experience in warehouse and/or distribution environment including people management
• Strong knowledge in supply chain management and  warehouse operations
• Strong knowledge about the aerospace aftermarket, customer services and after sales operations in the aviation industry
• Good knowledge of SAP R/3
• Good knowledge about IT systems, process governance and quality management, ideally in the aviation context
• Working knowledge of English, both orally and in writing
• Strong business acumen